hbajee Terms & Conditions

By accessing, registering on, or using the hbajee platform (including the website at hbajee.vu, any associated mobile applications, and any related services), you ("the Player", "you", "your") confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions, together with hbajee's Privacy Policy and Responsible Gaming Policy, all of which are incorporated into this agreement by reference.

These Terms & Conditions constitute the entire agreement between you and hbajee with respect to your use of the platform and supersede all prior negotiations, representations, or agreements relating to the subject matter herein. hbajee reserves the right to amend these Terms & Conditions at any time. Amendments become effective upon publication on the platform. It is your responsibility to review this document periodically.

If you access hbajee on behalf of any organisation or third party, you represent that you have the authority to bind that entity to these Terms & Conditions, and references to "you" shall include such entity.

Use of the hbajee platform is strictly restricted to individuals who meet all of the following eligibility criteria:

• You are at least 18 years of age. hbajee operates a strict 18+ policy and takes all reasonable steps to prevent underage gambling.
• You are accessing the platform as an individual acting in your own personal capacity and not on behalf of another person or entity for the purpose of circumventing these Terms.
• You are not registered as a self-excluded player on hbajee or on any other gambling platform where such exclusion would make your continued gambling a breach of those terms.
• You are of sound mind and not under the influence of substances that would impair your ability to make informed decisions.
• You are not an employee, contractor, agent, or immediate family member of an employee of hbajee or any of its affiliated companies, subsidiaries, or game providers, where such participation would constitute a conflict of interest.

hbajee makes no representation that the services offered on the platform are lawful or available in all jurisdictions. It is your sole responsibility to ensure that your use of the platform is compliant with applicable laws in your jurisdiction before registering or placing any bets.

To access the full range of services offered by hbajee, including placing bets and making deposits, you must register a player account. By completing the registration process, you warrant that all information provided is accurate, current, and complete. You agree to notify hbajee promptly of any changes to your registration details.

The following conditions apply to account registration on hbajee:

• One account per person: Each individual may hold only one registered account on hbajee. Registering or attempting to register multiple accounts — whether under the same or different personal details — constitutes a material breach of these Terms and may result in permanent suspension of all associated accounts and forfeiture of balances.
• Accurate identity information: You must provide your real name, valid date of birth, and a working email address or mobile number. hbajee may use third-party identity verification services to validate the information you provide.
• Account verification (KYC): hbajee may require you to complete a Know Your Customer (KYC) verification process before approving withdrawals or granting access to certain platform features. Acceptable documents include a valid national ID card, passport, or driving licence, together with proof of address where required.
• No account transfers: Player accounts are personal and non-transferable. You may not sell, transfer, or assign your account or any rights under it to any third party.

hbajee reserves the right to decline a registration application at its sole discretion, without being required to provide a reason for that decision.

You are solely responsible for maintaining the confidentiality of your hbajee login credentials, including your username and password. You agree to take all reasonable steps to prevent unauthorised access to your account and to notify hbajee immediately at [email protected] if you suspect that your account has been compromised.

hbajee will not be held liable for any losses arising from unauthorised access to your account where such access results from your failure to keep your credentials secure. All activity conducted through your account — whether or not authorised by you — will be deemed to be your activity and subject to these Terms & Conditions.

• Do not share your password with any other person, including hbajee support staff. hbajee will never ask you for your password.
• Use a strong, unique password that is not used on any other website or service.
• Enable two-factor authentication (2FA) where available on your account settings page.
• Log out of your account when using shared or public devices.

hbajee supports deposits and withdrawals via a range of payment methods tailored for players in Bangladesh, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. All transactions are processed in Bangladeshi Taka (BDT, ৳) unless otherwise specified.

The following terms apply to all financial transactions on the hbajee platform:

• Minimum deposit: The minimum deposit amount is ৳200 per transaction. Minimum amounts may vary by payment method and are displayed at the point of deposit.
• Minimum withdrawal: The minimum withdrawal amount is ৳500 per transaction.
• Withdrawal processing time: hbajee targets same-day processing for verified accounts. Processing times may vary depending on the payment provider and the time of the request.
• Own-account rule: Deposits and withdrawals must be made using a payment account registered in your own name. hbajee will not process payments to or from third-party accounts.
• Verification requirement: hbajee may request identity verification before processing any withdrawal. Requests for supporting documentation must be fulfilled within 14 calendar days or the withdrawal request may be cancelled.
• Transaction limits: hbajee may apply daily, weekly, or monthly transaction limits at its discretion for the purposes of fraud prevention and responsible gaming.

hbajee shall not be liable for delays in deposits or withdrawals caused by the player's bank or payment provider, or by circumstances beyond hbajee's reasonable control including, but not limited to, technical outages at payment processors or national banking holidays.

hbajee offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms that are published on the relevant promotion page at the time the offer is active. The following general conditions apply to all hbajee promotions:

• Wagering requirements: Unless otherwise stated, all bonus funds are subject to a wagering requirement that must be met before any winnings derived from bonus funds may be withdrawn. The applicable wagering multiplier is stated on each individual promotion page.
• One bonus per player: Unless a promotion expressly states otherwise, each player is eligible to claim a given promotion once only, per household, IP address, device, or payment method.
• Eligible games: Not all games contribute equally to wagering requirements. Slot games typically contribute 100% of each wager, while table games and certain other categories may contribute at a lower rate. Contribution percentages are listed on each promotion page.
• Bonus expiry: Bonus funds and free spins that are not used within the stated validity period will be removed from your account automatically without compensation.
• Maximum bet restriction: While a bonus is active and wagering requirements remain incomplete, the maximum bet per round or per spin is ৳500 unless otherwise stated. Placing bets in excess of this limit may result in the forfeiture of the bonus and any associated winnings.
• Abuse and collusion: hbajee reserves the right to void bonuses and confiscate associated winnings if it determines that a player has abused the bonus system, engaged in collusive or fraudulent behaviour, or exploited a technical error in conjunction with a promotion.

hbajee reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice.

All bets placed on hbajee are subject to the specific rules of the relevant game or betting market. The following general betting rules apply across all products on the platform:

• A bet is not valid until it has been confirmed by hbajee's system and a bet confirmation reference has been issued. Bets that have not received confirmation are not binding on hbajee.
• hbajee reserves the right to refuse, limit, or void any bet at its sole discretion, including where a bet is placed after an event has already concluded or where a technical error has caused incorrect odds or game outcomes to be displayed.
• In the event of a dispute regarding the outcome of a game or event, hbajee's records shall be considered the definitive and binding record of all transactions.
• Minimum and maximum bet limits apply to all markets and games and are displayed within the relevant game or betting interface. hbajee may adjust these limits at any time.
• Where a game or sporting event is abandoned, postponed, or otherwise interrupted, bets will be settled in accordance with the specific rules for that product as published on the platform.
• hbajee shall not be liable for bets placed in error by the player, including bets placed on incorrect selections, at incorrect stakes, or during periods when the player was aware that the relevant market or game was subject to a technical issue.

The following conduct is strictly prohibited on the hbajee platform. Engaging in any of the conduct described below may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:

• Registering more than one account, or registering an account using another person's identity or payment details.
• Using automated software, bots, scripts, or any other artificial means to interact with the platform or gain an unfair advantage over other players or hbajee.
• Exploiting software bugs, errors, or vulnerabilities. Any such vulnerability must be reported to hbajee immediately. Exploiting a known error without reporting it constitutes grounds for account termination.
• Colluding with other players or third parties to manipulate the outcome of a game or to defraud hbajee.
• Engaging in any form of money laundering, including using hbajee as a vehicle to process funds derived from illegal activity.
• Abusing the bonus or promotional system, including but not limited to creating multiple accounts to claim multiple bonuses, or placing offsetting bets designed to clear wagering requirements without genuine risk.
• Using offensive, threatening, or abusive language in any communication with hbajee staff or other platform users.
• Attempting to reverse-engineer, copy, or redistribute any part of the hbajee platform, software, or content without prior written authorisation.

hbajee is committed to promoting responsible gaming and to providing players with the tools and information they need to stay in control of their gambling activity. The platform offers deposit limits, session time reminders, reality checks, cooling-off periods, and voluntary self-exclusion. Full details of these tools are available on the Responsible Gaming page.

Players who believe that their gambling may be becoming a problem are encouraged to contact the hbajee support team via live chat or at [email protected]. hbajee takes problem gambling seriously and will work with affected players to implement appropriate protective measures.

hbajee enforces a strict 18+ policy. Any player found to be under the age of 18 will have their account closed immediately and all deposits returned net of any winnings, which will be voided. Parents and guardians are encouraged to use internet filtering tools to prevent underage access to gambling websites.

All content on the hbajee platform, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the overall appearance and design of the platform ("hbajee Content"), is the property of hbajee or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the hbajee platform for personal, non-commercial purposes only. This licence does not permit you to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of hbajee Content without prior written consent from hbajee.
• Use any data mining, robots, scraping, or similar data gathering or extraction tools on the platform.
• Frame or mirror any portion of the platform without hbajee's prior written authorisation.

Game content including game graphics, sounds, and mechanics are the intellectual property of the respective game providers (including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi) and are used by hbajee under licence. Any unauthorised use of such content is strictly prohibited.

To the fullest extent permitted by applicable law, hbajee, its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure arising out of or in connection with your use of the hbajee platform.

hbajee's total aggregate liability to you for any claim arising out of or in connection with these Terms & Conditions or the platform shall not exceed the total value of funds held in your hbajee account at the time the claim arises.

hbajee does not warrant that the platform will be available at all times, free from errors, or that any defects will be corrected. The platform is provided "as is" and "as available" without warranties of any kind, either express or implied. hbajee shall not be liable for any loss or damage caused by events outside its reasonable control, including but not limited to telecommunications failures, internet outages, acts of government, or natural disasters.

hbajee collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering on hbajee, you consent to the collection, processing, and use of your personal data as described in the Privacy Policy.

hbajee uses SSL 256-bit encryption to protect data transmitted between your device and our servers. We do not sell or share your personal data with third parties for their own marketing purposes. Data may be shared with payment providers, identity verification services, and regulatory authorities where required by law or by the operation of the platform.

hbajee reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, hbajee will take reasonable steps to notify registered players, which may include displaying a notice on the platform or sending a notification to the email address registered on your account.

Amended Terms & Conditions become effective immediately upon publication on the platform unless a different effective date is stated. Your continued use of the hbajee platform following the publication of any amendments constitutes your acceptance of those amendments. If you do not accept the amended Terms, you must cease using the platform and close your account.

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. hbajee operates the platform as a safe and reliable online gaming environment and endeavours to resolve all player complaints fairly and promptly.

If you have a complaint regarding the hbajee platform, please contact our support team in the first instance via live chat or email. hbajee will acknowledge all formal complaints within 48 hours and aims to resolve disputes within 14 business days. Where a dispute cannot be resolved through direct negotiation, hbajee may, at its discretion, refer the matter to an independent dispute resolution service.

hbajee's decisions on game outcomes, account suspensions, and bonus eligibility, made in good faith and in accordance with these Terms, are final and binding on all players.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the hbajee platform in general, please contact our support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the hbajee platform
• Response time: We aim to respond to all email enquiries within 24 hours (Bangladesh Standard Time, UTC+6)

hbajee serves players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Our support team is trained to assist players from all regions of Bangladesh in a professional and timely manner.